Search Knowledge Base Articles

Tasks in Plesk are never executed and stuck as new: Cannot fetch process properties

Symptoms

  • Various tasks in Plesk are never executed, they are stuck as new at Tools & Settings > Task Manager page.

  • The following error can be found in /var/log/plesk/task-manager.log file:

    ERROR 2022/09/04 Cannot fetch process properties: Cannot fetch 'run-plesk-task-93137.service' unit properties: dbus: connection closed by user

Cause

Stuck dbus.socket service.

Resolution

  1. Connect to the server via SSH.

  2. Restart dbus.socket and plesk-task-manager services:

    # systemctl restart dbus.socket plesk-task-manager

Did you find this article useful?

Related Articles